Responsible Gaming
Gaming Should Be Entertainment
At Rocket Play, we believe that online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we offer exciting games and opportunities for fun, it's important to understand that the house always has an edge, and losses are a real possibility.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Rocket Play. We are committed to preventing underage gambling and comply with all Australian gambling regulations.
If you are under the legal age, please do not access our site. Parents and guardians are encouraged to discuss responsible gaming with young people.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Experiencing anxiety, stress, or irritability when unable to gamble
- Neglecting family, friends, work, or other responsibilities due to gambling
- Borrowing money to fund gambling activities
- Feeling a need to gamble with increasing amounts to achieve the same excitement
- Failed attempts to cut back or stop gambling
- Using gambling as an escape from problems or difficult emotions
- Experiencing financial difficulties or debt related to gambling
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Controls
Rocket Play offers several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a set timeframe
- Reality Checks: Receive regular reminders during your gaming session about how long you've been playing and how much you've wagered
- Session Time Limits: Automatically log out after a predetermined gaming session duration
- Self-Exclusion: Temporarily or permanently exclude yourself from your Rocket Play account if you feel your gambling is becoming problematic
We encourage you to use these tools as part of your responsible gaming strategy. Visit your account settings to activate these features at any time.
Support & Help Services
If you're struggling with gambling, professional help is available. The following organisations provide confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free counselling and support service for Australians affected by gambling
- Problem Gambling Services: Contact your state-based gambling helpline for localised support
United Kingdom
- GamCare: www.gamcare.org.uk – Free and confidential support for problem gamblers
- GamStop: www.gamstop.co.uk – National self-exclusion scheme for UK online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Information and resources for problem gambling prevention
United States
- National Council on Problem Gambling: www.ncpgambling.org – Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support services for problem gambling
These organisations offer free, confidential advice and can connect you with local treatment services if needed.
Need Help?
If you believe you have a gambling problem, or if someone you know is struggling, please reach out for help today. Support is available, and recovery is possible. There is no shame in seeking assistance.
Don't hesitate – contact one of the support organisations above or speak to a counsellor confidentially.